Personal ticket queues, structured handoffs, and team views — all inside Jira Cloud with no external tools needed.
Your personal queue of tickets, drag-to-prioritize, visible only to the right people.
Transfer ownership with a note — auto-posts a permanent audit trail on the Jira issue. No Slack required.
Managers see shared queues side by side, and recipients are notified in their My Queue when a handoff arrives.
Locate Handoff for Jira under Your Apps on the left side of Jira. Click on it to open the app and dive straight into My Queue.
Create your personal, prioritized list of active Jira tickets across any project. Drag rows to reorder.
Add tickets directly from the ••• menu on any Jira issue, or search directly in the queue bar at the top of My Queue — they land in your queue instantly.
Send structured handoffs from the Handoff tab — search any Jira ticket, pick recipients, add a note, and hit Hand off. Recipients get a notification in their My Queue and can accept tickets straight into their own queue. A formatted comment is auto-posted on each ticket.
See every team member's queue side by side. Managers can instantly spot who's overloaded and check ticket priorities — all without leaving Jira.
Enter your team size to see exact pricing.
Questions? Reach us anytime.
Or email support@datapingo.com — we typically respond in one business day.
Install Handoff for Jira from the Atlassian Marketplace and bring structure to how your team manages, prioritizes, and transfers Jira tickets.