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Handoff for Jira

Personal ticket queues, structured handoffs, blocker alerts, and team views — all inside Jira Cloud with no external tools needed.

🚀 Install from Marketplace

About Handoff for Jira

  • 📋
    Personal work queue
    Up to 25 active Jira tickets, drag-to-prioritize, across any project.
  • 🔀
    Structured ticket handoffs
    Transfer ownership with a note — auto-posts a permanent ADF comment on the Jira issue.
  • 👥
    Team & manager visibility
    Shared queues in Team View, instance-wide blockers, every handoff lands in the recipient's Inbox.
  • 🔒
    Secure by design
    Built on Atlassian Forge — all data stays inside Atlassian's infrastructure. No external servers.
📋

Stay Organized

Your personal queue of up to 25 tickets, drag-to-prioritize, visible only to the right people.

🔀

Smooth Handoffs

Transfer ownership with a note — auto-posts a permanent audit trail on the Jira issue. No Slack required.

👥

Team Visibility

Managers see shared queues, blockers are instance-wide, and every handoff lands in the recipient's Inbox.

How It Works

Locate Handoff for Jira under Your Apps on the left side of Jira. Click on it to open the app and dive straight into My Queue.

1

My Queue

›

Create your personal, prioritized list of up to 25 active Jira tickets across any project. Drag rows to reorder.

My Queue — personal prioritized ticket queue in Handoff for Jira

Add tickets directly from the ••• menu on any Jira issue, or use the Browse & Add tab and add any Jira ticket with a single click — they land in your queue instantly.

Add to My Queue — add a ticket directly from the Jira issue action menu
2

Browse & Add

›

Search across all your Jira projects by key or keyword. Color-coded row highlights show which tickets are already in your queue, currently blocking others, or blocked. Hit + to add any ticket instantly.

Browse & Add — search and add tickets from across all your Jira projects
3

Inbox, Handoffs & Blockers

›

Inbox

Everything in one place. Send and receive handoffs, blockers and team alerts. Recipients get an Inbox notification and a formatted comment is auto-posted on each Jira ticket.

Inbox — receive handoffs and blocker alerts, accept or decline

Handoffs

Send structured handoffs — select tickets from your queue, set priority, pick recipients, add a note, and hit Send.

New Handoff — select tickets, set priority, pick recipients and add a note
Handoff Jira Comment — structured handoff comment auto-posted on the ticket

Blockers

When work is stuck, fire a Blocker Alert. Select the blocked ticket(s), the blocking ticket(s), the team members then leave a comment.

Blocker Alert — flag blocked tickets and notify responsible teammates
Blocker comment auto-posted on the Jira ticket

Resolve

When you want to resolve the blocker, add the tickets involved, along with the people then leave a comment which updates the ticket.

Resolve Blocker — select unblocked tickets, notify teammates, add resolution note
Blocker resolved comment auto-posted on the Jira ticket
4

Team View

›

See every team member's shared queue side by side. Managers can instantly spot who's overloaded, check ticket priorities, and see blockers — all without leaving Jira. Queues marked Private stay hidden.

Team View — see all team members' shared queues side by side

Pricing

Enter your team size to see exact pricing.

Get an estimate for your team

Support & Contact

Questions? Reach us anytime.

📚 Browse Documentation 💬 Get Support

Or email support@datapingo.com — we typically respond in one business day.

Frequently Asked Questions

Start Managing Jira Work Your Way

Install Handoff for Jira from the Atlassian Marketplace and bring structure to how your team manages, prioritizes, and transfers Jira tickets.

🚀 Install from Marketplace

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