How we collect, use, and protect your personal information
DataPingo builds productivity apps for Atlassian Jira and Confluence. Our apps run entirely inside Atlassian's infrastructure — we do not operate external servers or databases that store your app data. This policy explains what limited information we do collect and how it is used.
Our apps are built on the Atlassian Forge platform. All app data is stored exclusively in Atlassian Forge KV Storage — it never leaves Atlassian's cloud infrastructure and DataPingo has no direct access to it.
Handoff for Jira stores the following within your Atlassian environment:
Bulk Page Cloner reads the selected template page's content, formatting, macros, and labels in order to create the requested clones. No page data is stored by the app — it is read from Confluence, used to create the clones, and discarded. Clones are created directly in your Confluence instance via the Atlassian Forge API.
When you visit datapingo.com, we use Google Tag Manager to collect standard web analytics including pages visited, browser type, and general geographic region. This data is aggregated and used only to understand how visitors use our site. No personally identifiable information is sold or shared with third parties for marketing purposes.
If you contact us by email, we retain the content of that communication to respond to your inquiry and for record-keeping.
We do not sell your personal information. We do not use app data for advertising.
Our apps are distributed through the Atlassian Marketplace. Atlassian handles installation, licensing, and billing. Please refer to Atlassian's Privacy Policy for details on how they handle your data.
We may disclose information when required by law, to protect our rights, or to respond to valid legal process.
Because our apps run on Atlassian Forge, the security of app data is governed by Atlassian's enterprise-grade infrastructure, including encryption in transit and at rest. For details, see Atlassian's Trust & Security page.
For our website, we use standard HTTPS encryption. Support communications are handled via email and retained only as long as necessary.
App data stored in Atlassian Forge is retained for as long as the app is installed on your Atlassian site. Uninstalling the app removes the app's access; data deletion follows Atlassian's Forge data lifecycle policies. Support email communications are retained until the matter is resolved.
You may contact us at any time to:
For data stored within Atlassian Forge, your primary controls are through your Atlassian account and site admin settings.
Our services are not intended for children under 13. We do not knowingly collect personal information from children under 13.
Our website uses cookies via Google Tag Manager for analytics purposes. You can control or disable cookies through your browser settings. Our Atlassian Forge apps do not set cookies.
We may update this Privacy Policy periodically. Continued use of our services after changes constitutes acceptance of the updated policy. The effective date at the top of this page reflects the most recent revision.
If you have questions about this Privacy Policy or our privacy practices, or if you would like to exercise your privacy rights, please contact us using the information below.
For privacy-related inquiries and requests:
We will respond to privacy requests within 30 days of receipt.