📋 Terms of Service

1. Acceptance of Terms

By accessing or using DataPingo's services, you agree to be bound by these Terms of Service and all applicable laws and regulations. If you do not agree with any of these terms, you are prohibited from using or accessing our services.

2. Description of Services

2.1 DataPingo Services

DataPingo provides real-time monitoring and alert services for Google Sheets, including:

• Sheets Connector for Slack - Real-time notifications when spreadsheet data changes
• Custom alert conditions and monitoring rules
• Integration with messaging platforms (Slack, Microsoft Teams)
• Data synchronization and update tracking

2.2 Third-Party Integrations

Our services integrate with third-party platforms including:

• Google Workspace: Google Sheets API access for data monitoring
• Slack: Slack API for sending notifications and alerts
• Microsoft Teams: Teams API for enterprise communication
• Atlassian: Integration with Jira and Confluence workflows

3. User Accounts and Registration

3.1 Account Creation

To use DataPingo services, you must create an account by providing accurate and complete information. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.

3.2 Account Responsibility

You agree to:

• Provide accurate, current, and complete account information
• Maintain and promptly update your account information
• Maintain the security of your password and account
• Notify us immediately of any unauthorized use of your account

4. Acceptable Use Policy

4.1 Permitted Use

You may use DataPingo services only for lawful purposes and in accordance with these Terms. You agree not to use the services:

• In any way that violates applicable laws or regulations
• To transmit or procure the transmission of any unlawful, harmful, or objectionable content
• To impersonate or attempt to impersonate DataPingo, DataPingo employees, or other users
• To engage in any activity that interferes with or disrupts the services

4.2 Data Usage Limits

DataPingo implements fair usage policies to ensure service quality for all users. Excessive usage may result in rate limiting or account suspension. Commercial usage limits are defined in your subscription plan.

5. Privacy and Data Protection

5.1 Data Collection

DataPingo collects and processes data necessary to provide our services. Our data collection and use practices are detailed in our Privacy Policy, which is incorporated into these Terms by reference.

5.2 Customer Data

You retain ownership of all data you provide to DataPingo. We process your data solely to provide our services and in accordance with your instructions and applicable data protection laws.

6. Subscription and Billing

6.1 Service Plans

DataPingo offers various service plans with different features and usage limits. Subscription details, pricing, and billing terms are specified during the sign-up process.

6.2 Payment Terms

• Subscription fees are billed in advance
• All fees are non-refundable unless otherwise specified
• Price changes will be communicated 30 days in advance
• Accounts may be suspended for non-payment

7. Intellectual Property Rights

7.1 DataPingo Property

DataPingo and its services, including all content, features, and functionality, are owned by DataPingo and are protected by copyright, trademark, and other intellectual property laws.

7.2 Customer Content

You retain ownership of all content you submit to DataPingo. By using our services, you grant us a limited license to access, process, and transmit your content solely to provide our services.

8. Service Availability and Modifications

8.1 Service Uptime

While we strive for high availability, DataPingo does not guarantee uninterrupted service. Planned maintenance will be communicated in advance when possible.

8.2 Service Modifications

DataPingo reserves the right to modify, suspend, or discontinue any aspect of our services at any time. We will provide reasonable notice for significant changes that affect functionality.

9. Limitation of Liability

To the maximum extent permitted by law, DataPingo shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, or other intangible losses, resulting from your use of our services.

10. Termination

10.1 Termination by User

You may terminate your account at any time by contacting our support team or through your account settings.

10.2 Termination by DataPingo

We may terminate or suspend your account immediately, without prior notice, for any reason, including but not limited to breach of these Terms.

11. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the jurisdiction in which DataPingo operates, without regard to conflict of law provisions.

12. Changes to Terms

DataPingo reserves the right to modify these Terms at any time. We will notify users of significant changes via email or through our service. Continued use of our services after changes constitutes acceptance of the new Terms.