Select and drag issues

Tick issues

Four ways. All but Shift with the arrow keys add to the ticks you already have:

• Click a row to tick it; click a ticked row to untick it. Anywhere on the row works except the fold arrow, the key (which opens the issue in a new tab) and the ••• button.
• Sweep — press an unticked row, or any checkbox, and drag up or down. Every row you pass on the same level is ticked. Press a ticked row’s checkbox and sweep to untick instead. Near the top or bottom of the outline, it scrolls for you.
• Shift-click a row to tick every row between the last one you clicked and this one.
• From the keyboard, Space ticks the row under the cursor, and Shift with ↑ or ↓ ticks the run from where you started to the cursor, replacing other ticks.

The toolbar then counts them, 3 selected, with an Unselect link, and the move button reads Move 3 to…. Esc, or a click on the empty space below the last row, clears the ticks too. Ticking never changes the draft.

• Ticks hold one level at a time: epics, child issues or sub-tasks. Tick a row on another level and the earlier ticks are cleared.
• A ticked epic lights up its child issues with a light tint, and a single ticked issue its sub-tasks. They are what Sort sorts.
• What you see is what moves. Ticked issues that you fold away, or that Find hides, drop out of the ticks.
• On a touch screen, a tap ticks or unticks a row, and you drag by the grip. A swipe on a row scrolls the outline and never ticks anything.

Drag

Press anywhere on a ticked row except its checkbox, or on any row’s grip, and move. The grip is the dotted handle at the left of a row; it shows when you point at the row or tick it. The drag starts once the pointer has moved a few pixels, so a plain click on a ticked row still unticks it.

• The grip of an unticked row drags just that issue, without ticking it.
• A ticked row, or its grip, carries every ticked issue.

While you drag:

• A card follows the pointer with the issue’s key and summary, or a count such as 2 issues, and where they will land: → 1.1, the number the first issue will get there, or → into SHOP-4, at the end over an epic.
• A line shows the spot between two issues, or the row you will drop into is highlighted. The issues you carry are dimmed.
• Folded rows open for you. Hold the pointer over a folded epic for a moment and it opens, so you can drop at an exact place inside it.
• The outline scrolls while the pointer is near its top or bottom edge, faster the closer you go.
• Esc cancels the drag, and so does letting go outside the app. Nothing moves.

Several issues land together, in the order they had in the outline, whichever one you grabbed, even if they were spread out or came from different epics. They stay ticked afterwards, so you can drag them again.

Between issues, or onto one

Where the pointer sits when you let go decides what happens. The rules keep an issue on its own level.

So an epic dragged over another epic goes above or below it, never inside it. With priority lanes on, a drop into another lane also changes the issues’ priority, and the card says so: · becomes High.

What Jira allows

The app checks each drop against Jira’s own rules, so a move Jira would refuse is refused before it reaches the draft, with the reason:

Company-managed spaces share epics, so a child issue may go under an epic in another company-managed space. Such an epic isn’t in this space’s outline, so use Move to… with Other spaces. Limits lists every rule in one place.

Refused drops

• You see it before you let go. The card’s title fades, the reason shows on it in red, and no line appears. Let go anyway and the same reason appears in the status line. Nothing changes.
• Some can go, some can’t. The card adds 1 issue can’t go there. Let go and the others move, while the status line names the ones that stayed: key stayed where it was: followed by the reason.
• The end of a very long list. A list with more than 1,000 issues shows only its first 1,000, so its end isn’t on screen, and a drop onto its parent, which would put the issues at the end, is refused: This list has more than 1,000 issues and only the first 1,000 are shown, so its end isn’t here. Drop them next to one you can see instead. See Limits.
• Dragging is off for a moment while Review is showing (Show everything to drag issues again. In Review you can undo changes or save.), while the Sort bar is open (Sort or cancel the sort first.), and during a save or a refresh. It’s also off while the banner The order changed in Jira while you were editing… is showing (press Refresh first), and on a site where Jira’s ranking isn’t available to you. In those cases a drag just doesn’t start, and the ••• menu offers only Open in a new tab and any undo items.

What a drop looks like

The issues you moved flash briefly, and the header counts the change: Draft · 1 change. Each moved issue shows its new number in blue, its old number struck through, and a note:

Where an issue left its old list, a dashed ghost line keeps its place: SHOP-13 Review with support, moved to 4.4 in SHOP-4, 2 issues moved to SHOP-4 Gift cards, or SHOP-13 Review with support, moved out of its epic. Issues that only shifted to make room renumber quietly, without a note, so the marks show what you did and nothing else.

The row ••• menu

Point at a row and click ••• at its right end:

• Move up and Move down — one place, past the next issue you can see. Done issues that Hide done hides, and rows Find hides, are stepped over.
• Move to top and Move to bottom — of its own list.
• Move to… — another epic or parent; see Move to another epic.
• Open in a new tab — the issue in Jira.

On a row ticked with others, the moves act on all the ticked issues. To move them together they must share a parent; otherwise the status line says Select issues under one parent to move them together.

The menu adapts to the row. An epic in the space’s list has no Move to…, because epics can only be reordered there. A row with an unsaved change adds Undo this change, a parent whose list you sorted adds Undo the sort, and with priority lanes on, an issue out of priority order adds Move into its priority lane. The moves are left out whenever dragging is off: while Review is showing or the Sort bar is open, during a save or a refresh, while the “order changed in Jira” banner is showing, and on a site where Jira’s ranking isn’t available to you (see Refused drops).

Moves from the keyboard

Dragging needs a pointer. Every move it makes is also in the ••• menu:

1. Press Tab to reach the outline, then ↑ and ↓ to reach the issue.
2. To move several, tick them with Space, or Shift with the arrow keys.
3. Press Shift + F10, or the menu key, to open the row’s menu.
4. Choose Move up, Move down, Move to top, Move to bottom or Move to… with the arrow keys, and press Enter.

Focus goes back to the outline, and a screen reader hears where the issues went, ending Not saved yet. The other keys are in About the app.

Changing your mind

• Press the × at the end of an issue’s note, or on a ghost line, to put it back where it was.
• Drag it again. A second move replaces the first, and moving an issue back to its old parent cancels the move.
• Press ⌘/Ctrl + Z to undo your last change.

Review and save covers Review, Discard and what a save writes.